Frequently Asked Questions
Find answers to common questions about our jet ski rentals, policies, and services.
Please bring a valid driver's license, a credit card for the security deposit, and appropriate swimwear. We provide life jackets and all necessary safety equipment. Don't forget sunscreen, sunglasses, and a towel for your comfort.
Yes, the primary renter must be at least 18 years old with a valid driver's license. Operators must be at least 16 years old. Anyone under 18 must have a parent or guardian present to sign the liability waiver.
If weather conditions are unsafe (lightning, high winds, etc.), we'll work with you to reschedule your rental at no additional cost. If rescheduling isn't possible, we offer a full refund for weather cancellations.
No prior experience is necessary. Our team provides a comprehensive safety briefing and operating instructions before your rental. The Sea-Doo Sparks are user-friendly and perfect for beginners.
We offer free cancellation with a full refund if you cancel at least 48 hours before your scheduled rental. Cancellations within 48 hours may be subject to a 50% fee unless due to unsafe weather conditions.
All jet skis come with a full tank of fuel. For half-day, full-day, and weekend rentals, the price includes fuel. For 3-hour rentals, you're responsible for refueling before return if you use more than the included amount.
We exclusively offer the Sea-Doo Spark models, which are perfect for both beginners and experienced riders. All our jet skis are the same teal color and model, maintained to the highest standards.
Minor wear and tear is expected and covered. However, significant damage due to negligence or misuse will be charged to the credit card on file. This is why we require a $300 security deposit, which is refunded if the jet ski is returned in good condition.
You can enjoy most areas of the lake, but there are some restricted zones for safety and environmental reasons. During your safety briefing, we'll provide a map and explain any off-limit areas.
Please arrive 30 minutes before your scheduled rental time. This allows sufficient time for paperwork, safety briefing, and getting familiar with the equipment without cutting into your rental time.
Still have questions?
We're here to help! Contact us directly and we'll get back to you as soon as possible.